Jamie Rose Mamuyac
With Customer Service Skills and Admin experience for more than 8 years- AUCKLAND
- January, 2019
- I have a 1 year and 10 months experience in the call center industry as a Sr. Customer Service Representative which helps to enhance my customer service and decision making skills. I have a 1 year sales staff experience in the bank wherein I was able to apply and use the customer service skills that I learned from my call center experience. During my 1 year in sales, I was able to enjoy communicating with the customers especially handling their inquiries. I also have more than 6 years experience in back office or administrative work with the bank which includes handling email inquiries, phone inquiries and documentations. During those years I was able to handle different types of clients bank concerns, (face to face, over the phone and through email) and, I was to solve their concerns by extending efforts to find ways.
I am interested with this position because l believe this will provide great opportunities for career growth.
It will be great to meet with your team if I will qualify for this position. Please feel free to contact me through my mobile and email for any update. I look forward to hear from your team soon.
Thank you.
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Our departmenf is the main back office of thr branches for processing multiple bank accounts of clients such as payroll accounts, personal savings accounts, and other accounts. I mainly handle the bulk opening of corporate payroll accounts. I am one of the account openers of the accounts encoded by my encoders . Once processed, accounts will be forwarded to officer for authorization or approval. Once approved , accounts will be reported to internal salea officers for reporting to branches and forward documents for proper handling of branches.
I also handle the email and phone call inquiries of internal and external clients.
